Selecting the right security provider is one of the most important decisions a business can make. Whether you need door staff, event cover or a front-of-house presence, here is what to look for.
Licences. Make sure officers hold the right SIA licence for the work they will be doing, and ask to see proof.
Experience that matches your venue. A team that works at large festivals may not suit a quiet hotel, and the other way round. Ask for examples of similar work.
A proper consultation. A good provider will want to understand your venue before they quote. Be wary of anyone who gives a price without asking questions.
Clear communication. You should know who is on site, how to reach them and who to call if something changes.
Insurance and references. Ask about insurance, and ask to speak to existing clients.
A good fit with your team. Officers should feel like an extension of your front of house. Smaller, hand-picked teams often get this right.
If you would like to talk it through, we offer a free consultation with no pressure.
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